What one finance and insurance manager sees in successful drivers

Arrow Truck Sales – Philadelphia’s Finance and Insurance Manager Carrie Shingleton has never been a truck driver. She will be the first to tell you that. However, in her role at Arrow she works daily with owner-operators to help them set up their business for success in their most recent purchase with the company. She sees a lot of different of people from a variety of backgrounds – representing a variety of industries in trucking. Here are some of the key things she thinks are important for successful drivers.

Equipment Research “Your business is on wheels. You don’t have an office. You really have to put a lot of thought into it – starting with the equipment,” says Shingleton. “You have to have a reliable truck. You need to think about protecting your truck. It’s an investment in your business. If your truck goes down, you’re not making any money.”

Budgeting “Another big thing is budgeting. You can’t have money coming in and out and not really think about where it’s going. You might have your truck payment consistent but you have other stuff going in that can fluctuate depending on how much you’re driving or how much diesel you’re using,” say Shingleton.

Being meticulous about the dollars and cents – even smaller expenses can go a long way. “Even little things like eating,” Say Shingleton. “It sounds like nothing but just throwing money at things and not thinking about it – not having a system in place to track all of your money. You can lose out if you’re not thinking about it.”

Support system Having people with a vested interested in your success can help you achieve your goals.

“One of the under talked about aspects of being a successful driver is the importance of a support system, says Shingleton. “Whether it’s a business partner, accountant or significant other that has some system in place to ensure you are successful. Because if you’re just haphazardly doing things – you could be in trouble.”

Haul source and networking “Haul source is crucial,” says Shingleton. “There’s a lot of people out there promising things to drivers and they don’t deliver.” Reaching out to connections in the industry can help you get answers. “You need to be networking – figuring out who has the best loads and what they’re paying. If you’re doing the load boards are they taking a percent of your money? You have to think things through and research them. Networking is amazing because if you talk to other people and get the truth.”

It’s a unique perspective from someone who is so intimately involved with driver success. You can see our whole discussion with her here: