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| Our Customer Promise

Arrow stands behind the trucks we sell and believes in the products we make available to the trucking industry. We don’t make empty promises and we are aligned – from leadership to sales team – in our commitment to truckers across North America.

When it comes to our trucks, all our inventory, unless otherwise noted, comes standard with:

• Passing Federal DOT performed by a third party (sample federal DOT form can be found here ). Repairs will be made as needed to any DOT-deficient items.

• Proof of a passing stationary regeneration

• Preventative Maintenance Service including: Oil and filter change, top off of all fluids, fuel filters replaced, coolant filter checked and replaced as needed, air filters checked and replaced as needed, chassis lubricated, all belts and hoses checked, repair all windshield cracks, ensure all instruments are working and fully functional

• Repair all body damage over $500

• Brakes and tires to meet or exceed DOT minimum standards – see details on DOT minimum standards here

• A professionally detailed interior and exterior

• A new mattress in all sleeper trucks

• Safety equipment in the cab (triangles and fire extinguisher)