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Arrow Truck Sales

800.311.7144


24/7 Roadside
Assistance


Assistance for EVERYONE!

RoadsideMASTERS Commercial Vehicle Emergency Roadside Assistance Membership Program is available to everyone regardless of when or where you purchased your commercial vehicle.


Protection when you need it, where you need it…for just over $1 a day.

Our Heavy Duty Commercial Vehicle Emergency Breakdown membership program is designed for owner-operators and motor carriers. By deploying the latest in technology, combined with excellent roadside service and a large concierge menu, we provide efficient service and peace of mind to customers on the road.

Anything could happen to you while you are out on the road. If a roadside disablement occurs, Roadside MASTERS uses the latest technology for efficiency and quality. Our proprietary RADIIS NT® system ensures the most qualified provider is dispatched to a breakdown location. And finding you is easy, simply by using the LocateMe™ app which integrates a GPS technology solution for pinpointing your location in seconds


Benefits of Roadside MASTERS

In combining Road America Motor Club, a leader in Roadside Assistance Service, with our Roadside Assistance membership program, Roadside MASTERS, is able to provide you the quality service you require in the event of a breakdown when you are out on the road. Coverage terms are available from 12 to 60 months.

Roadside MASTERS helps you reduce down-time by resolving issues quickly. Not only do we save you time, but we save you money by networking with reputable roadside service providers across the US and Canada who won't capitalize on your situation by charging excessive parts costs and labor rates. We take the responsibility of searching for a nearby reputable service provider off your mind. We provide peace-of-mind and protection when you need it …where you need it!


Covered Services

  Towing Assistance
When your vehicle is disabled due to a mechanical breakdown, it will be towed to the service facility of your choice up to fifty (50) miles.
  Mobile Mechanic Service
Available in lieu of towing if the disablement can be resolved roadside. Coverage applies to service call only and is limited to $100 per occurrence. The cost of mileage, parts and labor is not included.
  Tire Delivery Assistance
When a replacement tire is needed, the cost of the service call to deliver a replacement tire to the disablement site will be covered up to $100 per occurrence. Cost of the tire is not included.
  Flat Tire Assistance
Service consists of the removal of the flat tire and its replacement with your spare tire
  Oil, Fluid and Water Delivery Service
An emergency supply of oil, fluid and water will be delivered if your vehicle becomes disabled due to running out of fluids. The cost of oil, fluid or water is not included.
  Fuel Delivery Service
An emergency supply of up to thirty (30) gallons of fuel will be delivered if your vehicle is in immediate need. The cost of fuel is not included.
  Lock-out/Replacement Key Assistance
If your keys are locked inside your vehicle, assistance will be provided to gain entry or in the event there are no keys found, you will be covered up to the maximum benefit amount of $100 for the total cost of lockout service and a new key.
  Battery Assistance
If battery failure occurs, a jump start will be provided. In the event a battery is needed, a battery delivery service call will be covered up to $150. The cost of the battery is not included.
  Winching/Extricating Assistance
Assistance in extricating your truck when stuck in a ditch or other inaccessible area.

...All this, plus more!


Arrow Truck Sales, Inc. is an authorized reseller of RoadsideMASTERS.com. All services are administered by and dispatched through Road-America Motor Club. *NOTE: There is a 10-day waiting period for coverage on trucks not purchased from Arrow or for coverage that was not bought at the time the truck was purchased from Arrow. The listed covered services apply to Roadside MASTERS Commercial Vehicle Emergency Roadside membership program. Up to two services are allowed per week but only one “like kind” occurrence per week. Towing Assistance is limited to no more than four (4) occurrences per 365 day period. Activation of covered services is immediate upon your purchase of the membership program. Items that are not included as part of the emergency roadside assistance benefit can be found from your Arrow sales associate. This is not a roadside assistance reimbursement program. All of the services provided are described herein and are applicable throughout the United States and Canada. However, we do wish to inform you that this is a motor club membership, it does not replace your vehicle insurance coverage and except in Wisconsin, this is not an insurance contract. This is not an Automobile Liability or Physical Damage insurance contract. See your sales associate for additional terms and conditions. Click here to view Membership Handbook.